Adfinity Co., Ltd. ("Adfinity", "we", "us" or "our") respects your privacy. This policy explains how we collect, use, disclose and protect your personal data when you visit our website or engage our services.
We handle personal data in line with Singapore's Personal Data Protection Act 2012 (PDPA), Thailand's Personal Data Protection Act B.E. 2562 (2019), and other applicable data protection laws.
1. Who we are
Adfinity Co., Ltd. is a human-led paid media, social media and marketing-automation agency based in Bangkok, working with brands across Singapore, Thailand and Southeast Asia. You can reach us at info@adfinity.agency or RSU Tower, Floor 7, Sukhumvit Soi 31, Bangkok 10110, Thailand.
2. The personal data we collect
Information you give us. When you submit an enquiry or proposal request, or contact us by email, WhatsApp or Messenger, we collect the details you provide. This typically includes your name, your email address and/or WhatsApp number, your phone number (optional), and anything you choose to tell us about your business, goals or budget.
Information we collect automatically. When you visit our website, we and our analytics providers may collect device and usage information such as your IP address, browser and device type, the pages you view, referring links and timestamps, using cookies and similar technologies.
We do not intentionally collect special or sensitive categories of personal data, and our website is not directed at children.
3. How we use your personal data
- To respond to your enquiries and prepare proposals.
- To provide, manage and improve our services.
- To communicate with you about your enquiry, campaigns and our services.
- To operate, secure and improve our website.
- To send marketing communications where you have consented (you can opt out at any time).
- To comply with our legal and regulatory obligations.
4. Legal bases and consent
Depending on the situation, we rely on: your consent (for example, when you submit a form or opt in to marketing); the performance of a contract or steps taken at your request; our legitimate interests in operating and growing our business, balanced against your rights and interests; and compliance with legal obligations. Where the PDPA requires consent, we will obtain it and only use your data for purposes a reasonable person would consider appropriate.
5. Cookies and analytics
We use cookies and similar technologies to run the website and understand how it is used, including strictly necessary cookies and analytics or performance cookies. We may use third-party analytics and advertising technologies to measure performance and, where you consent, to support advertising. You can control or block cookies through your browser settings; some features may not work without them.
6. How we share personal data
We do not sell your personal data. We may share it with:
- Service providers and processors who help us run our business, such as website hosting and infrastructure, analytics, communications and CRM tools.
- Advertising and platform partners (such as Google, Meta and TikTok) where you have consented.
- Professional advisers and, where required, authorities or regulators to comply with the law.
We require our service providers to protect personal data and to use it only as instructed by us.
7. International transfers
We are based in Thailand and work with clients across Singapore, Thailand and the wider region. Your personal data may be processed or stored outside your country of residence, including by our service providers. Where we transfer personal data internationally, we take steps to ensure it receives a standard of protection comparable to that required under applicable law.
8. How long we keep your data
We keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements. When it is no longer needed, we delete or anonymise it.
9. How we protect your data
We maintain reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
10. Your rights
Subject to applicable law, you may have the right to access the personal data we hold about you, request correction of inaccurate data, withdraw your consent, request deletion, and object to or restrict certain processing. To exercise any of these rights, email us at info@adfinity.agency. We will respond within the timeframes required by law.
You may also contact the relevant authority: the Personal Data Protection Commission (PDPC) in Singapore, or the Office of the Personal Data Protection Committee (PDPC) in Thailand.
11. Third-party links
Our website may link to third-party sites and platforms (for example, WhatsApp, Messenger and social media). We are not responsible for their privacy practices; please review their own policies.
12. Children's privacy
Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.
13. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was last revised, and material changes will be posted on this page.
14. Contact us
For any questions about this policy or your personal data, contact Adfinity Co., Ltd., RSU Tower, Floor 7, Sukhumvit Soi 31, Bangkok 10110, Thailand, or email info@adfinity.agency.
This policy is a general template provided as a starting point. Please have it reviewed by a qualified legal or privacy professional, and confirm the specific cookies, analytics and advertising tools you use, your data-retention periods, and any registration or DPO details, before publishing.